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Welcome to the digital assistant of the Eastern Achaia Hospital. The digital assistant (chatbot) is an Artificial Intelligence (AI) application designed to help you find the relevant information by scanning our hospital's website.
The information provided is general and may not be complete or accurate. It does not constitute professional or specialized advice.

The owner and administrator of the website are not liable for any damage or consequences resulting from the use of or reliance on the system's responses. Users should independently verify any information before relying on it.

By continuing to use the service, you acknowledge that you are interacting with an automated system and accept its use at your own risk. If you do not agree, please do not use the service.

DIGITAL SERVICES

Our hospital provides citizens with the ability to submit their requests electronically through the DocuGate platform.

You can now request a hospitalisation certificate, a copy of your medical record, a certificate confirming that no examinations were carried out, and more — easily, quickly, and securely. Access is verified through TAXISnet credentials and a personal digital inbox. In addition, hospital documents can be verified via QR code or verification code.

To access the service, please visit the following link: e-services.gnaa.gr (only in Greek)

Please note that access to the e-services.gnaa.gr platform requires authentication using your personal TAXISnet login credentials1 via the interoperability service of the General Secretariat for Information Systems.
You may also view and print any digitally issued documents as many times as you need.
  1. Taxisnet credentials are the official Greek government username and password used to securely verify a person’s identity and access public digital services in Greece.
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