Welcome to the digital assistant of the Eastern Achaia Hospital. The digital assistant (chatbot) is an Artificial Intelligence (AI) application designed to help you find the relevant information by scanning our hospital's website.
The information provided is general and may not be complete or accurate. It does not constitute professional or specialized advice.

The owner and administrator of the website are not liable for any damage or consequences resulting from the use of or reliance on the system's responses. Users should independently verify any information before relying on it.

By continuing to use the service, you acknowledge that you are interacting with an automated system and accept its use at your own risk. If you do not agree, please do not use the service.

Accessibility Statement

This accessibility statement applies to the website www.gnaa.gr

The General Hospital of Eastern Achaia is committed to making its website accessible, in accordance with the provisions of Law 4727/2020 (184/A), Chapter H – Digital Accessibility, which incorporates into Greek legislation Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies, as applicable.

Compliance status

The above website fully complies with the applicable harmonised European standard EN 301 549 v3.2.1 (2021-03) (WCAG 2.1 / Level AA).

Preparation of this accessibility statement

The accessibility evaluation of the website was carried out through self-assessment, using the automated accessibility checking tool AChecker, in accordance with the WCAG 2.1 Level AA guidelines.

Submission of comments and contact details

According to the provisions of Article 42, paragraph 4(b), and Article 45, paragraph 1 of Law 4727/2020 (Government Gazette 184/A/23-09-2020), every interested person has the right to submit comments or a request for information regarding the compliance status, or to request access to information that is missing.
In order to improve the accessibility of the content, you may use the following contact details to report any accessibility issues you encounter or to request access to information or documents that are not accessible.

Communication with the General Hospital of Eastern Achaia regarding the above matters is carried out through the Organization & Information Technology Department of the General Hospital of Eastern Achaia at the e-mail address: it@gnaigio.gr.

The response is communicated to the interested party by an appropriate means as soon as possible. In case of an unsatisfactory response, the interested party has the right to appeal to the competent institutional authorities, such as by submitting a relevant report to the Greek Ombudsman (https://www.synigoros.gr).