Welcome to the digital assistant of the Eastern Achaia Hospital. The digital assistant (chatbot) is an Artificial Intelligence (AI) application designed to help you find the relevant information by scanning our hospital's website.
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IT Department
Technology becomes an ally of healthcare. The IT Department ensures the continuous development of the hospital’s services through systems that combine speed with accuracy and innovation with safety.
Tel: 26913 60496, email: it@gnaigio.gr
Kostaras Nektarios, Head of Department
Petratou Panagiota
Floor (-1)
The mission of the Department of Organization and Information Technology is to manage, technically support, and ensure the smooth operation of the hospital’s information systems and infrastructure, as well as to guarantee the accurate representation of administrative and operational processes within the information environment.
Support and Management of Information Systems
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Management, configuration, and technical support of the hospital’s Integrated Information System and other applications.
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Monitoring the proper functioning of applications and ensuring their uninterrupted use by hospital services.
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Collaboration with suppliers and external partners for system upgrades, technical interventions, and problem resolution.
IT Infrastructure and Networks
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Management and maintenance of IT equipment and network infrastructure.
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Ensuring continuous, efficient, and secure operation of systems and their connectivity with external networks.
Information Security and Access Management
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Implementation of information system security policies.
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Management of user access rights and monitoring of security incidents.
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Supporting compliance with the applicable regulatory framework.
Organizational Support through Information Systems
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Supporting the organization of hospital processes through the effective use of digital tools and information systems.
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Providing statistical and operational data to support administrative decision-making and management.
IT Strategic Planning
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Preparation and monitoring of the implementation of the IT Strategic Plan.
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Tracking technological developments and drafting technical specifications for the procurement of IT equipment and software.



